Your pet’s journey to better health starts now
So let’s make it a great start! Click on a formula to learn more
Frequently Asked Questions
Our Formulas
Why should I choose Dr. Marty pet food?
- ZERO Artificial Preservatives or Additives Ingredients like these can potentially harm your pet’s health. That’s why we’re committed to clean, nutritious ingredients that support your furry friend’s happiness and wellbeing.
- Premium Whole Foods From the New Zealand-raised beef to the omega-3-rich flaxseed in our freeze-dried raw pet foods, we use high-quality ingredients that help your pet thrive.
- Naturally Irresistible Flavor and Texture Even picky eaters fall in love with our freeze-dried raw foods.
- Third-Party Tested for Purity & Potency Every batch of freeze-dried raw food, supplements, and treats are triple-checked to ensure they’re safe and effective for your furry friend.
- Freshly Manufactured in North America All Dr. Marty Pets formulas are made at high safety and quality standards, with thoughtfully-sourced ingredients from trusted partners.
What makes Dr. Marty Pets dog and cat foods different from other pet foods?
- Made with REAL premium cuts of meat… because a high-protein diet can support your pet’s active playtime, vital organs, and healthy lifespan.
- FREE from artificial preservatives and synthetic vitamins and mineral powders… We naturally keep our food fresh — that way, your pet can easily absorb the nutrients from REAL meat, veggies, fruits, and seeds.
- Minimally processed, not blasted with high heat… We freeze-dry our food so it’s full of nutrients, bursting with savory flavor, and has a fresh, irresistible texture.
How are the Dr. Marty pet formulas made?
This creates a flavor and texture dogs and cats go bonkers for!
Is grain-free food ok for dogs?
But here’s the thing: Not ALL grain-free dog foods are made with the amount of premium meat your dog needs for their health and happiness.
Many commercial brands simply replace grains with other carbohydrates, like lentils and starchy white potatoes.
That’s why our dog food formulas range from 79% to 88% premium meat like turkey, beef, salmon, duck, and organ meat.
And rather than relying on starchy lentils or white potatoes as a source of carbohydrates.
We use nutrient-rich carbohydrates like prebiotic-rich flaxseed and sweet potatoes.
Why are our formulas freeze-dried?
Our premium dog and cat food formulas are gently freeze-dried to help protect the nutrients your pet needs to thrive.
This method also creates a uniquely delicious flavor and texture dogs and cats find irresistible!
Where can I find ingredient details?
How big are the kibbles in Nature’s Blend and Nature’s Feast?
Our Nature’s Blend – Essential Wellness formula is roughly ½ inch long and 10 mm in diameter, while our Nature’s Blend – Small Breed and Nature’s Feast formulas are roughly ½ inch long and 8 mm in diameter.
Why does my dog’s food sometimes look and feel different?
Rest assured, though the appearance and flavor may vary, the benefits and quality you’ve come to expect from Nature’s Blend remain consistent. Our commitment to providing top-notch nutrition for your pet remains unwavering.
Does each dog breed need a different dog food?
Do I need to refrigerate Dr. Marty pet foods and treats?
Do I need to consult my vet to use Dr. Marty formulas?
How do I know if I'm feeding my pet the right amount?
Daily Feeding Recommendation for Dogs
Daily Feeding Recommendation for Cats
How can I transition my pet to Dr. Marty pet food?
To avoid overwhelming your dog’s digestive system with too many new ingredients all at once, you should start them in their new formula gradually as shown below:
Day 1-3:
Replace 25% of your pet’s old food with Nature’s Blend.
Combine evenly in bowl before serving.
Day 4-6:
Replace 50% of your pet’s old food with Nature’s Blend.
Combine evenly in bowl before serving.
Day 7-9:
Replace 75% of your pet’s old food with Nature’s Blend.
Combine evenly in bowl before serving.
Day 10:
Serve your pet a bowl of 100% Nature’s Blend!
How can I use Nature’s Blend or Nature’s Feast as a topper for my pet?
How do I get started with Dr. Marty Pet food?
If you have a cat, click here for our easy quickstart guide to get your cat started!
Dr. Marty Pets Profiles & Subscriptions
How does a pet food subscription work?
Here’s how it works:
#1: Join Subscribe & Save and instantly unlock the maximum discount we can offer on your pet’s food
This is essentially a “forever discount” you can enjoy on every order, so you never have to keep an eye out for the next big sale.
#2: You’ll receive effortless monthly deliveries
No more shopping or worrying about running out of your pet’s food! Let us handle your food deliveries so you can have more fun, more cuddles, and more quality time with your pet.
#3: Easily change or edit at any time
Want to change your delivery frequency or add more food? Activate your Dr. Marty Pets profile to easily adjust or cancel your subscription at any time.
How do I sign up for a subscription?
This is the easiest way to receive monthly automatic deliveries of your pet’s food at the lowest possible price!
How can I access and modify my subscription?
How can I skip a delivery or pause my subscription?
From here, you can make changes to your name, delivery address, and payment method. You can also update your delivery schedule or skip deliveries, as needed.
When will I be billed for my subscription?
However, you are always welcome to change your charge date or your subscription frequency in your Dr. Marty Pets account! Click here to login or create your free Dr. Marty Pets account.
What happens if my subscription product is out of stock?
That said, our Subscribe & Save member orders are always our #1 priority. So on the off chance we do run into inventory issues, rest assured we’ll be working hard to resolve any issues and make sure you receive your order as soon as possible.
Can I cancel or reactivate my subscription anytime?
To reactivate your subscription, simply select “Subscribe and Save!” on the product order page and add to cart.
Can I use a promotional code on my subscription order?
However, our Subscribe & Save members receive special perks like exclusive discounts on other formulas! So you’ll be able to save big on your subscription orders and your pet’s other goodies!
Will I receive a notification before my next subscription order ships?
How do I reset my password for my Dr. Marty Pets profile?
Ordering & Shipping
How can I place an order?
Once you’re read to check out, click the shopping cart icon at the top right corner of the page. Then select checkout as a guest or login if you have a Dr. Marty Pets profile.
Then enter in your information and click Submit Order.
If you want to shop our entire website at an exclusive discount, create a Dr. Marty Pets profile now!
Where can I buy Dr. Marty products in store?
Do I have to create a Dr. Marty Pets profile to make a purchase?
However, creating a Dr. Marty Pets profile gets you exclusive perks and “forever” discounts in the entire website, so we highly recommend creating your free account today.
Can I cancel my order after it’s been placed?
If it’s been less than 15 minutes since you placed your order, you are welcome to reach out to us to cancel it, and we’ll process your refund promptly. Please note refunds may take 3-5 business days to appear in your account.
However, if your order was placed more than 15 minutes ago, it’s already in the shipping process. The good news is, we offer a 90-Day Money Back Guarantee, which means you can return your order for a full refund of your purchase price.
What forms of payment do you accept?
How do I apply my promo code?
All discount codes can only be used once.
Why isn’t my promo code applying?
Most of our promo codes also expire on certain dates. So make sure to use your promo codes while they are still live.
I forgot to apply my promo code to my order, what now?
How can I review my order after it’s been placed?
You can also view past orders at any time on your Dr. Marty Pet’s profile.
Can I remove a saved payment method?
Where do you ship?
How long will my order take to arrive?
After you’ve placed your order, you’ll receive a Shipping Confirmation email with order tracking information.
How much is shipping?
If you want free shipping on every order, create a free Dr. Marty Pets profile!
Can I modify my order after it has been placed?
We’re ready to help weekdays from 6am-5pm PST, and weekends from 6am-4pm PST.
How can I track my order?
After you’ve placed your order, you’ll receive a Shipping Confirmation email with order tracking information.
You can also view tracking information for your active orders at any time through your Dr. Marty Pets profile or text TRACK to 23345 for shipping and delivery updates via SMS.
What should I do if my order is delayed or lost?
Returns & Exchanges
How do I return an item?
You can also call our US-based customer care team at 800-670-1839 or email us at [email protected].
We’re ready to assist you on weekdays from 6am-5pm PST, and weekends from 6am-4pm PST.
What is the return policy for Dr. Marty pet food products?
If you don’t see noticeable improvements in your pet’s health and happiness, our 90-Day Guarantee means you can send back the unused portion — and we’ll refund 100% of your purchase price.
This applies to any products purchased directly through our website, and goes into effect the day your shipment leaves our fulfillment center.
To return a product, simply fill out our online return form or contact our US-based customer service team via email at [email protected] or by calling 800-670-1839.
We’re ready to assist you on weekdays from 6am-5pm PST, and weekends from 6am-4pm PST.
However, if you return a product, please keep in mind that you will be responsible for any shipping charges associated with your return. Additionally, you will need to provide our customer service team with a tracking number once you have shipped your order.
What should I do if I received a damaged or defective product?
You can also begin a return request by filling out our online return form.
Can I return a product that my pet did not like or did not work for them?
So if you don’t see a noticeable improvement in your pet’s health and happiness, you can send back the unused portion any time within 90 days and we’ll return your purchase price.
Simply fill out our online return form or contact our US-based customer service team via email at [email protected] or by calling 800-670-1839.
We’re ready to assist you on weekdays from 6am-5pm PST, and weekends from 6am-4pm PST.
How long does it take for a return or exchange to be processed?
We recommend you retrieve your return’s tracking number to ensure there are no refund delivery delays associated with lost shipments.
If your refund is delayed, please feel free to reach out to our support team at [email protected] or call our US-based customer service team at 800-670-1839.
We’re available to help weekdays from 6am-5pm PST, and weekends from 6am-4pm PST.
About Dr. Marty
Who is Dr. Marty?
Called the “Miracle Worker” by Forbes Magazine, Dr. Marty has combined holistic, conventional, and nutritional therapies to improve the health and longevity for thousands of dogs and cats.
What inspired him to create his own pet food brand?
So he switched his clients to real cuts of meat, veggies, and fruit to mimic their ancestral diet. And after a few weeks, he found their overall well-being noticeably improved. Even senior dogs and cats seemed more youthful!
Inspired by these success stories, Dr. Marty has created freeze-dried raw food, treats, and wellness supplements to help your pet live a healthy, happy, full life.
What is the mission of Dr. Marty pet food?
And we believe the key to your pet’s health and wellbeing is nutrition.
That’s why we work with veterinarian and best-selling author Dr. Marty Goldstein to create freeze-dried raw food, supplements, and treats to help your pet thrive by your side.
After all, your dogs and cats aren’t just pets. They’re a treasured part of your family.
So we want to empower you to give them the incredible life your furry friend deserves.
How does Dr. Marty pet food give back to the community?
That’s why we’re especially proud of our sponsorship with Freedom Service Dogs of America.
This incredible organization custom-trains dogs to become life-changing assistance dogs for people in need, including children and veterans.
Every Dr. Marty Pets purchase makes our sponsorship with Freedom Service Dogs of America possible. By being a part of the Dr. Marty Pets community, you are helping Freedom Service Dogs of America train dogs, find perfect pairs, and provide a lifetime of support to service dog and handler teams.
Thank you for joining us in making a difference. After all, there is nothing like the bond between a canine companion and their person.
Still need help?